Edition Not Loading
If the edition is not loading this can be related to a variety of issues. However, the user can take a few steps to try and resolve this themselves.
- Fully restart your browser, making sure you have not only exited the browser app but also closed it in the background.
- If this fails to work, clear the cache on your browser.
- If the above steps do not solve the issue make sure you are on a stable network, typically we recommend a good Wi-Fi connection but a strong 3G or 4G connection will also suffice. It is worth bearing in mind, no edition will load without an internet connection.
If you are still having issues please contact our support team on firstname.lastname@example.org and include your account details or contact the Publisher of the publication.